Privacy Policy

Last updated: September 21, 2023.

Introduction

Welcome to Frobada, LLC. Your privacy is critically important to us, and we are committed to protecting it. We believe in transparency, and we're providing this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personal information we receive from users of our website, located at www.frobada.com, as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). This Privacy Policy applies only to information that you provide to us through the Site. This Privacy Policy may be updated from time to time, and we will notify you of any material changes by posting the new Privacy Policy on the Site. We encourage you to check this page regularly for any changes. Your continued use of the Site after any such changes constitutes your acceptance of the new Privacy Policy.

Information Collection

When you interact with us through the Site, we may collect Personal Data and other information from you, as further described below. Personal Data refers to any information that relates to an identifiable individual, and may include your name, address, email address, phone number, payment information, or other personal information that you voluntarily provide to us. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your Personal Data and any other information you choose to provide. Information we collect may be shared with a variety of parties, depending upon the purpose for and context in which that information was provided. We reserve the right to use and disclose any information collected that is not in personally identifiable form.

Use of Information

We use the information we collect for a variety of business purposes, such as to: provide the services, operations, and support you request; communicate with you about your account or transactions with us; send you information about features on our Site or changes to our policies; service your account; respond to your comments, questions and requests; provide customer service; send you technical notices, updates, security alerts, and support and administrative messages; operate and maintain the services; process and deliver contest entries and rewards; link or combine with information we get from others to help understand your needs and provide you with better service; carry out any other purpose for which the information was collected. We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.

Sharing of Information

We may share your Personal Data with third parties only in the ways that are described in this Privacy Policy. We do not sell your Personal Data to third parties. We may share your information with third-party vendors and service providers that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may permit third parties to collect information on our Site, where they may associate this data with other personal information about you that they have received. Their collection and use of this data is subject to their own privacy policies. We may also disclose your personal information: as required by law, such as to comply with a subpoena or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site.

Your Rights

You have certain rights in relation to your Personal Data. You can access or request deletion of your Personal Data by sending an email to legal@frobada.com. You will have the opportunity to opt-out of receiving communications from us every time we contact you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. Please note that we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed. We take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates. We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant.

Security

The security of your Personal Data is important to us. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on this Site as soon as possible, and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

Contact Us

It's important to us that you feel comfortable on Frobada's Site, and we're always here to help. We are committed to respecting your privacy and we are always striving to improve our practices to ensure that your personal information is handled in a responsible and safe manner. If you believe that any of your rights are being infringed upon, or if you have any other concern about our privacy practices, please let us know. We will make every effort to resolve your concerns. We are always open to any suggestions or comments about how we can improve our privacy policy. Your satisfaction is our highest priority, and we are committed to maintaining your trust by respecting and protecting your privacy. Please do not hesitate to contact us if you have any questions or concerns. We appreciate your trust and look forward to serving you.

Your Feedback Shapes Our Site!

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We'd love to hear your thoughts and suggestions for our Site! Feel free to reach out. While we might use your great ideas without compensation, know that every piece of feedback is valued. Decisions to implement are made with care, and we appreciate your understanding.